Customer Testimonials

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Google Oct 18, 2020

This Dealership has the best Service Department of any car dealership in California. This is an independent family owned dealership that focuses on the customer. We have purchased 2 cars from them and they perform all of our service. The service department is reason enough to purchase a Mercedes. Prompt, efficient, thorough and safe. They are strictly following Covid Safety Guidelines keeping their customers and staff safe.. We left the dealership today feeling wonderful knowing our vehicles were serviced properly and were cleaned to perfection after that service.

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Google Sep 23, 2020

This Dealership has the best Service Department of any car dealership in California. This is an independent family owned dealership that focuses on the customer. We have purchased 2 cars from them and they perform all of our service. The service department is reason enough to purchase a Mercedes. Prompt, efficient, thorough and safe. They are strictly following Covid Safety Guidelines keeping their customers and staff safe.. We left the dealership today feeling wonderful knowing our vehicles were serviced properly and were cleaned to perfection after that service.

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DealerRater Sep 23, 2020

Exceptional Service department. They work as a coordinated Team to take care of their customers. We had our vehicle serviced today in the midst of this pandemic and in between fire and smoke events. The Family Team made us feel secure and safe while they serviced our vehicles. Everything about this dealership is absolutely outstanding. From the moment you drive into the Service Bay and you pick up your car they treat you with incredible car and attention to your specific needs.

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Google Sep 18, 2020

WOW!!!!!!!!! I cant say more about Suzanna Barnette and Mercedes of Santa Rosa. I bought a car sight unseen and they helped me feel comfortable and made the purchase effortless. Suzanna Barnette even helped with shipping. This is the only Mercedes dealer I will use from this point forward. Thanks a million Suzanna!!!!!

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Google Aug 27, 2020

WOW!!!!!!!!! I cant say more about Suzanna Barnette and Mercedes of Santa Rosa. I bought a car sight unseen and they helped me feel comfortable and made the purchase effortless. Suzanna Barnette even helped with shipping. This is the only Mercedes dealer I will use from this point forward. Thanks a million Suzanna!!!!!

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Google Aug 18, 2020

Wow very impressed with the service! I was having all kinds of trouble with my CLK alternator! I bought after maket parts, couldn't quite get it to work. Sam in the parts department was incredible!!! He talked me through the process and got me back on the road! Thanks Sam!!!!!

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Google Aug 3, 2020

Wow very impressed with the service! I was having all kinds of trouble with my CLK alternator! I bought after maket parts, couldn't quite get it to work. Sam in the parts department was incredible!!! He talked me through the process and got me back on the road! Thanks Sam!!!!!

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Google Jun 8, 2020

Rick is the man! Great cars. Great people.

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Google Apr 8, 2020

Dropped off a van, the people was very helpful and courteous

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Google Mar 8, 2020

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